I am having a problem logging onto my FMD software. What should I do?

If you have successfully logged onto the UKNI MVS but are having a problem logging onto your FMD software, please contact your Software Supplier.

If you are having trouble downloading and installing your UKNI MVS Certificate, or logging into the UKNI MVS for the first time, please visit the SecurMed Quick Start Guides for full instructions.

You will need your initial credentials issued by SecurMed:

  • Your Username and Password – sent via post
  • Your Software (TAN) Code to download your UKNI MVS Certificate – sent via email

Your Software Supplier may have done this on your behalf. Do check with them if you are unsure.

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Will Community/Hospital Pharmacies be able to return stock to their Wholesaler or a DTP manufacturer’s distributor?

This depends upon the terms and conditions of both the Wholesaler and the manufacturer. However, in general, we expect the current returns process will remain valid as long as the stock has not been decommissioned and the anti-tamper device is still intact.

Is aggregation permitted, in particular for use of downstream wholesalers?

The Delegated Regulation allows for aggregation but does not stipulate the need for pack aggregation. The EMVS / NMVS system does not support aggregation.

Our GP Practice has a main surgery and several branch surgeries. Which do I need to register?

Please check which surgeries are registered with the relevant professional or sectoral body (such as NI Direct). SecurMed will provide individual credentials for each Location that is individually registered with the relevant body.

Is it possible for Software Suppliers to register their clients without an agreement for the FMD service?

It is not recommended. It is necessary for the person registering to accept the terms and conditions of the EULA, which could not be justified without an agreement in place.

Is each GP a separate legal entity?

Each GP Practice (with one or more GP partners) is a separate legal entity. SecurMed registers Locations, not people. The location is processed as per the registered body information provided.

How can I prevent my UKNI MVS account being locked?

Your UKNI MVS account will be automatically locked if you try to access the system using an incorrect Password three times.

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