Alerts Reporting

< Back

Please send an email to alerts@securmed.org.uk including the following information:

  • Alert ID code
  • Scanned transaction or a manual entry
  • Information regarding the product/pack
    • GTIN number
    • Batch ID number
    • Expiry date
    • Serial number
    • 2D matrix (photo of the pack)
    • Company/manufacturer name

Packs of genuine concern of falsification must always be reported to MHRA for investigation.

For queries about other error messages please email help@securmed.org.uk